Estimated Delivery Time
|UK | Channel Islands|
|Standard Delivery||£5.95||2 – 5 Working Days||Royal Mail Recorded|
|Next Day Delivery
(orders placed before 1pm Mon – Fri
|£10.00||Next Working Day before 1pm||Royal Mail Special|
|Republic of Ireland | Europe||£12.00||3 – 5 Working Days||International Tracked and Signed|
|Worldwide||£15.00||5 – 7 Working Days||International Tracked and Signed|
We hope you will immediately fall in love with your Lotus Blue jewellery. However should you wish to return it, we will offer a full refund or exchange provided it is unworn and in fully resaleable condition. Jewellery may be returned unworn and in its original state, in the original undamaged packaging within 14 days of purchase, except for custom/bespoke orders, earrings and hair accessories due to hygiene reasons. If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item.
HOW TO RETURN A PRODUCT
1. Email firstname.lastname@example.org quoting the order reference and reason for return within 48 hours of receipt of the goods.
2. We will reply to you with return instructions and return address.
3. Returns must be made within 14 days of receipt of goods.
4. Upon receipt of your return we will send you a confirmation e-mail acknowledgment.
5. We will provide replacement or refund where applicable.